Privacy Policy
Effective Date: 5/3/2026
Bodyslate ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit or make a purchase from www.bodyslate.com.au (the “Site”).
1. Information We Collect
When you interact with our Site, we may collect the following personal information:
- Name
- Email address
- Mailing and billing address
- Phone number
- Payment information (processed securely via third-party payment providers)
- Order history
- IP address and browser/device information
- Website usage data (such as how you interact with the Site)
2. How We Collect Information
We may collect personal information when you:
- Place an order through our Site
- Subscribe to our newsletter or marketing communications
- Contact us directly
- Browse our website (through cookies and analytics tools)
3. How We Use Your Information
We collect and use your personal information to:
- Process and fulfil orders
- Deliver products and provide order updates
- Communicate with you regarding your purchase or enquiries
- Send marketing communications (if you have opted in)
- Improve and optimise our website and customer experience
- Comply with legal obligations
4. Sharing Your Information
We may share your personal information with trusted third parties who assist us in operating our business, including:
- Payment processing providers
- Shipping and fulfilment partners
- IT service providers and analytics platforms (such as website analytics or email marketing tools)
- Legal or regulatory authorities where required by law
We do not sell or rent your personal information to third parties.
5. Cookies
Our website uses cookies to:
- Recognise your browser or device
- Track website usage and performance
- Improve functionality and user experience
You can disable cookies through your browser settings, however some parts of the Site may not function properly if cookies are disabled.
6. Third-Party Websites
Our Site may contain links to third-party websites. Bodyslate is not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies separately.
7. Security
We take reasonable precautions to protect your personal information. This includes the use of SSL encryption and secure third-party payment gateways to safeguard transactions.
8. Your Rights (Australia)
Under Australian privacy laws, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or outdated information
- Lodge a complaint if you believe your personal information has been mishandled
To make a request, please contact us at hello@bodyslate.com.au
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be published on this page with a revised effective date.
10. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us at:
Bodyslate
Email: hello@bodyslate.com.au
Terms & Conditions
1. General
This website is operated by Bodyslate. Throughout the site, the terms “we”, “us” and “our” refer to Bodyslate. By accessing our website or purchasing from us, you agree to be bound by these Terms and Conditions.
2. Online Store Terms
By using this Site, you confirm that you are at least the age of majority in your state or territory of residence, or that you have permission from a parent or guardian to use this Site.
3. Products and Services
All products are subject to availability. We reserve the right to limit the sale of our products to any person, geographic region or jurisdiction at our discretion.
4. Pricing and Payments
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time.
Payments are processed securely through trusted third-party payment providers.
5. Shipping and Delivery
We ship orders Australia-wide. Shipping costs and estimated delivery timeframes are displayed at checkout.
While we aim to meet estimated delivery times, delays may occasionally occur due to circumstances outside our control.
6. Returns and Refunds
We accept returns for change of mind within 14 days of purchase, provided items are unworn, unused and returned in their original condition and packaging.
Refunds will be issued to the original method of payment once the returned item has been received and inspected.
7. Accuracy of Information
We strive to ensure that all information on our website is accurate and up to date. However, we do not guarantee that product descriptions, pricing or other content are free from errors.
8. Prohibited Uses
You may not use our Site or its content for:
- Any unlawful purpose
- Violating any applicable laws or regulations
- Infringing upon our intellectual property rights
- Interfering with the security or functionality of the Site
9. Limitation of Liability
To the maximum extent permitted by law, Bodyslate will not be liable for any indirect, incidental or consequential damages arising from the use of our website or products.
10. Changes to These Terms
We reserve the right to update or change these Terms and Conditions at any time. Changes will take effect once posted on this page. Continued use of the Site after updates constitutes acceptance of the revised Terms.