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Shipping & Delivery

Orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order is shipped, you’ll receive a confirmation email with tracking details.

During launch periods or promotions, processing times may be longer.

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Please note that international customers are responsible for any duties or taxes imposed by their local customs authority. Once your parcel has been lodged, BODYSLATE is not responsible for any delays caused by third-party couriers or customs inspections.

Refused shipments – If you refuse / reject the shipment at customs, the return shipping fee will be deducted from the refund amount of your order. 

BODYSLATE is not responsible for lost or stolen packages.

It is the customers responsibility to provide the correct delivery address for an order. If the wrong delivery address is provided, we cannot offer reimbursement for this package.

Once your order is shipped you will receive an email with a tracking number to track your parcel from the courier.